Shipping policy
📋 Shipping Policy for FamilyStrongGear
Thank you for supporting FamilyStrongGear!
Below is everything you need to know about how and when we ship your order.
📦 Order Processing
We partner with trusted print-on-demand providers to fulfill your order.
Once your order is placed, it typically takes 2–5 business days to process before it ships.
You'll receive a shipping confirmation email with tracking details as soon as your order is on its way.
🚚 Shipping Times & Rates
Shipping times vary based on destination and product type. Estimated delivery times are:
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United States: 3–7 business days
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Canada: 5–10 business days
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International: 7–21 business days
Shipping rates are calculated at checkout based on your location and the items in your cart.
🌍 Where We Ship
We currently ship to most countries worldwide.
If your address isn't accepted at checkout, please contact us and we'll do our best to assist.
🔁 Shipping Issues or Delays
Once your order is in transit, any delays due to the carrier are outside our control. However, we’re happy to help track it down if needed.
If your order appears lost or hasn’t moved in 7 or more business days, reach out to us at:
📧 JosephBayless@FamilyStrongGear.onmicrosoft.com
📫 Wrong Address Disclaimer
Please double-check your shipping address when placing your order.
If your order is returned to sender due to an incorrect or incomplete address, additional shipping charges may apply to resend it.
📦 Multiple Packages
If you order multiple items, they may arrive in separate shipments depending on the production partner and product type.
❓ Need Help?
We’re here for you.
If you have any questions about your shipment, feel free to contact us at:
📧 JosephBayless@FamilyStrongGear.onmicrosoft.com
📥 How to Place It:
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Go to Shopify Admin → Settings → Policies
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Find the Shipping Policy section.
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